Contacts

Questions about this guide, a broken link or a correction? Write to us using the email address shown in the footer of every page. We reply to guide-related questions only.

Account problems

We cannot access, reset or unlock WooSpin accounts. For login trouble, balances, bonuses or payouts, use the live chat or email support on the WooSpin site. Support is listed in English and Chinese.

Before you write

• Never send passwords, card numbers or ID scans to us.
• Tell us the page and what looked wrong.
• Include your device and browser for display problems.

Gambling help

If gambling is causing harm, call 1800 858 858 in Australia or visit Gambling Help Online.